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Why are the SpendOne SaveOne accounts closing and what does this mean for me?

SocietyOne have made a strategic decision to focus on our core business - fast and easy credit products and our credit score tool.
This decision means the closure of our SpendOne and SaveOne transaction and savings products.
What does this mean for customers?
From 11 July 2023, we will no longer be taking new customers. If you are an existing customer, please follow the steps below by 4 September 2023 to prepare your account(s) for closure.

  • Withdraw all funds or transfer any remaining balance from your SpendOne and SaveOne accounts to another account, (your SaveOne account will be closed when the SpendOne account is closed)
  • Get in touch with us via In-app messaging and let us know you'd like your SpendOne and SaveOne accounts to be closed and we'll take care of it.
  • Be sure to stop regular payments in or out of your SpendOne and SaveOne accounts. This includes recurring payments linked to your card, direct debits where you have authorised a third party to debit your account at set times, or regular transfers that you have set up.
  • Download your statements via the app by 4 September 2023
  • Dispose of your physical card by cutting it up. Your card will remain operational until your accounts close.

The key dates that you should also be aware of include the following:

  • Interest on your SaveOne account will continue to accrue until 31 July 2023 and will be credited into your SaveOne account on 1 August 2023.
  • The interest rate applicable on your SaveOne account will be reduced to 0% p.a. from 31 July 2023.
  • As part of our SpendOne SaveOne account closure process, Westpac is making changes to the Account Terms and Conditions, to reflect that accounts and features will no longer be available. Please click here to understand these changes and how they may affect you.
  • Westpac, the issuer of the accounts, will start closing your accounts from 4 September 2023. If you would like to open a new account with Westpac to transfer your funds to, please click here.

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Information about SocietyOne borrowing rates

The rate advertised above is a comparison rate for a secured personal loan to a Tier 1 borrower. Annual percentage rates range from 8.20% (8.27% p.a. comparison rate) to 24.89% (25.64% p.a. comparison rate). See our Rates and Fees for more information on borrowing rates. An establishment fee applies for most borrowers. Secured personal loan example: for a borrower with excellent credit (Tier 1 borrower), a personal loan of $10,000 over a 3 year loan term, with an interest rate of 8.20% p.a. (comparison rate 8.54% p.a.) and a $545 establishment fee, the monthly repayment would be $314 and the total cost over the life of the loan (including the establishment fee) would be $11,314. SocietyOne personal loans are available for terms of 2, 3, and 5 years. Minimum loan term repayment period is 2 years, maximum loan term repayment period is 5 years.

Information about comparison rates

Comparison rates are designed to allow borrowers to understand the true cost of the loan by taking into account fees and charges, the loan amount and the term of the loan. The SocietyOne comparison rate above is based on a secured fixed rate personal loan of $10,000 over 3 years. WARNING: Comparison rates are true only for the examples provided and may not include all fees and charges. Different terms, fees or loan amounts might result in a different comparison rate.

Information about bank comparison table

All rates in the bank comparison table are based on an unsecured fixed rate personal loan of $10,000 over 3 years. The SocietyOne rate is the lowest available rate for a borrower with excellent credit (Tier 1 borrower). See above for more information about SocietyOne borrowing rates. The comparison table does not take into account short term bank promotional rates.
Canstar 5-star Rating was awarded on 7th of November 2019 for the Unsecured Loan – Excellent Credit Product for the Unsecured Personal Loan profile.

SocietyOne Australia Pty Limited ACN 151 627 977 holds Australian credit licence no. 423660. Credit is subject to SocietyOne’s standard terms and conditions and lending criteria. Credit scores provided by Broker Services Pty Ltd ACN 609 495 409.

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