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I can see my card in Google Pay but my transaction is declining. Why?
Some possible reasons for why the transaction is declining even though the mobile card still appears in the Google Pay app include:
The terminal does not support contactless payments
You don't have an internet connection and a new Token Key is required
Your Near Field Communications (NFC) is switched off on your mobile device
Your card has been temporarily locked
Your card or the transaction account has insufficient funds or limit for the transaction
An incorrect card PIN has been entered at the terminal when prompted.