See All FAQs
How do I cancel a direct debit?
The fastest way to cancel a direct debit will be with the merchant/company they were established with. This will ensure the payment is cancelled within the conditions of the agreement.
We are also happy to help you cancel a direct debit and you do not have to approach the merchant first. You can message us through the app with the following details:
Merchant Name
Direct Debit Amount
Date of last direct debit